Welcome to Nirmal Kitchen! By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. Company Information
Nirmal Kitchen
Pandeypur, Varanasi
Phone: 8840081020
Email: support@nirmalkitchen.com
2. Ordering Process
- Orders can be placed through our website.
- The minimum order amount is Rs 350.
- Our kitchen operates from 11:00 AM to 9:00 PM. These hours are subject to change as per requirements.
- Customers can view and manage their orders through the website’s order section.
3. Payment Terms
- We accept the following payment methods: credit card, debit card, net banking, UPI, wallet, and cash on delivery.
- All payments must be made at the time of placing the order.
- No refunds will be offered unless we fail to deliver the food to the customer.
4. Delivery Policy
- We aim to deliver your food within 1 to 2 hours after the order is placed.
- Delivery areas are limited to certain locations. Please check availability during the ordering process.
- Delivery times may vary due to unforeseen circumstances.
5. Cancellation and Refunds
- Customers can cancel their orders within 10 minutes of placing them through the website’s order section.
- No cancellations will be accepted after this period.
- Refunds are not provided unless the food is not delivered to the customer.
6. User Responsibilities
- Customers are responsible for providing accurate information when placing orders.
- Nirmal Kitchen is not responsible for delays or non-delivery due to incorrect or incomplete information.
7. Privacy Policy
- Our privacy policy outlines how we collect, use, and protect your personal information.
- You can view our privacy policy at https://nirmalkitchen.com/privacy-policy/.
8. Dispute Resolution
- In the event of any disputes, customers are encouraged to contact us via email at support@nirmalkitchen.com.
- We will make every effort to resolve any issues promptly and amicably.
9. Intellectual Property
- All content on the Nirmal Kitchen website, including logos, images, and text, is the property of Nirmal Kitchen.
- Unauthorized use of any content is prohibited.
10. Amendments
- Nirmal Kitchen reserves the right to update or modify these terms and conditions at any time.
- Any changes will be posted on this page, and it is the customer’s responsibility to review the terms regularly.
11. Governing Law
- These terms and conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Varanasi.